Communication Facilities Policy
1. Corporate Communication Standards
anDREa B.V. (hereafter referred to as "anDREa") maintains a standardized framework for all corporate communications to protect information assets during transit. This policy outlines technical controls, organizational expectations, and behavioral boundaries required to safeguard data against unauthorized exposure, exfiltration, or interception.
- Regulatory Mapping: This policy satisfies ISO/IEC 27001:2023 / ISO/IEC 27002:2022 Clause 7.4 (Communication) and Control A.05.14 (Information transfer). It supports security governance and telemetry auditing mandates under the EU NIS 2 Directive.
- Review Cycle: This document is subject to formal verification at least annually or dynamically upon major alterations to corporate cloud infrastructure.
2. Definitional Boundaries
- Communication Facilities: All authorized platforms, hardware, and software services provisioned by the organization for processing information. This includes telephony, corporate messaging, and the core enterprise collaboration stack (such as Gmail, Google Chat, Google Meet, Google Calendar, Google Docs, Google Sheets, Google Slides, and shared Google Drive).
- Internal Communication: Any cryptographic or semantic exchange of corporate information, operational configurations, or system metadata exclusively between verified anDREa employees, onboarded contractors, or authorized personnel.
- External Communication: The transmission of files, data points, or messages between internal personnel and third-party entities, including clients, institutional tenants, prospects, and cloud service vendors.
- Sensitive Information: Corporate records or datasets designated as confidential or critical to the fiduciary standing of the organization, encompassing financial ledgers, HR files, product roadmaps, and intellectual property.
3. Approved Transfer Channels by Classification
Data transmission must align directly with the structural attributes established within ISO/IEC 27001:2023 Controls A.5.12 (Classification of information) and A.5.13 (Labelling of information).
| Information Classification | System Profile & Technical Description | Approved Transfer Channels & Methods |
|---|---|---|
| Low / Public CIA Vector: Low / Medium / Low | Loss, degradation, or unauthorized modification introduces no structural risk, zero reputational exposure, and contains no corporate or privacy-sensitive data assets. | Standard unencrypted email, public web-facing telemetry forms, corporate websites, SMS, public social applications, and shared drives designated for unrestricted external consumption. |
| High / Confidential CIA Vector: High / High / High | CIA Vector: High / High / High Loss, compromise, or unauthorized disclosure introduces immediate legal liabilities, violation of GDPR terms, or intellectual property leakage for anDREa or its integrated institutional partners. | Fully access-controlled and RBAC-restricted Google Drive nodes, secure landing zones/vaults of the receiving entity, vetted myDRE Workspace boundaries, and non-public Azure DevOps/GitHub repositories. |
4. Technical Information Transfer Protocols
4.1 Internal Transmission Vector
- Centralized Core Repository: All internal document sharing must execute exclusively within the shared Google Drive infrastructure. Direct local attachments are prohibited.
- Access Enforcement: Logical authorization is managed via strict Role-Based Access Control (RBAC) matrices mapped to unique business profiles.
- Ad-Hoc Privilege Delegation: If an asset resides within a protected container that an internal worker cannot access, the designated Asset Owner may grant temporary, explicit, and localized privileges (restricted to Read-Only or Reviewer scopes).
4.2 External Transmission Vector
- Format Sanitization: Documents originating within the shared Google Drive container intended for external dissemination must be downloaded and exported as immutable
.pdffiles or standardized.docxformats. - Directory Isolation: Granting external email domains direct entry into internal anDREa shared Google Drive directories is prohibited. Exceptions may only be executed following a formal review and explicit approval by the Management Team.
- Secured Portals: Highly restricted payloads—including institutional financial statements, vendor corporate contracts, or candidate HR documentation—must be transferred via dedicated, secure communication portals.
5. Information Retention and Storage Boundaries
5.1 Hardened Storage Policies
- Absolute Cloud Monoculture: All active corporate records, policy frameworks, and operational data assets must be stored on the shared Google Drive.
- Media Prohibitions: Storing or caching corporate data assets on portable storage devices (including external hard drives, USB flash drives, or unauthorized personal cloud repositories) is strictly prohibited.
5.2 Incident Notification and Compliance Alignment
Personnel must operate in compliance with the following companion policies:
Any observed or suspected unauthorized data exposure, external boundary breach, or anomalous communication attempt must be immediately reported to the Management Team under the guidelines of the formal Data Breach Procedure.
6. Telemetry and Operational Auditing
Where technically feasible, all file transfers, directory shares, and external communication actions executed within company-approved communication facilities are systematically logged. These immutable logs are aggregated for continuous monitoring and anomaly detection to identify potential exfiltration vectors, in alignment with the Security Monitoring and Incident Management Policy.
7. Operational Clean Desk and Paperless Mandate
anDREa enforces a paperless operational architecture. Employees must avoid physical data trails and minimize printing. In the rare event that physical documentation is required by legal authorities or corporate audits, assets must be locked within secured containers to isolate the blast radius and prevent unauthorized line-of-sight exposure.
8. Enforcement and Continuous Education
8.1 Disciplinary Framework
Adherence to this communication framework is mandatory. Violations, unauthorized utilization of shadow IT communication tools, or intentional circumvention of access perimeters will trigger immediate investigation under ISO/IEC 27001:2023 Control A.06.04(Disciplinary process) and the corporate Workplace Behavior & Disciplinary Action Policy, up to and including immediate contract termination.
8.2 Security Awareness Lifecycle
All internal corporate personnel and long-term external contractors must undergo mandatory communication security training during onboarding, supplemented by periodic refresher courses. This curriculum covers data classification rules, threat detection models (such as tracking advanced phishing patterns), and the correct deployment of approved transfer protocols.