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Review Date: 2026-06-16
Reviewer: Operations Manager

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Technical Protocol: Emergency Isolations (Emergency Brakes)

This operational guide defines the mandatory sequence for executing an immediate, manual suspension of a compromised or unauthorized user account within the myDRE platform. This "Emergency Brake" protocol serves as a critical containment control under ISO/IEC 27001:2023 (Control A.05.24 - Information Security Incident Management) and NIS 2, halting unauthorized data access or active insider threats without delay.

important

Operational Scope Boundary: This protocol governs emergency, manual tenant-level isolation actions. Automated identity synchronization frameworks (SCIM) are strictly out of scope for this procedure, even when an administrative request specifies an expedited execution track.